I have been a user and recommender of 1and1 for quite a number of years now. I have set up clients with Business hosting plans and never have I had a complaint. I have found their service to be reasonable although they have moved their response system overseas unless you bump to level 2. I have never had problems with down time for email servers and any problems I have ever had with my or my client's web sites has been do to faulty code on my part.

It seems to me that all anyone here wants to do is to lodge a complaint. 1and1 is hosting hundreds of thousands of domains if not millions and there are 89 reviews here. The people like me who have experienced great service from 1and1 don't come in and complain.

Price/value can't be beat. Service is good to excellent and my overall experience has been very positive.