Reviews of 1 and 1 Internet
1 and 1 Internet : User ReviewsWeb Host Site: http://www.1and1.com/
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Choosing a reliable web host is important. 1&1 is both the world’s biggest web host, and the fastest growing. Our global community is 7.07 million customer contracts strong. We are financially stable, profitable, and will be securing your website for many years to come.
1 and 1 Internet web hosting plans listed at Best Host Ratings:
- Home Package
$4.99 / month, 1000 MB Space, 25.0 GB transfer - Windows Home Package
$6.99 / month, 1000 MB Space, 25.0 GB transfer - Business Package
$9.99 / month, 2000 MB Space, 50.0 GB transfer - Windows Business Package
$12.99 / month, 2000 MB Space, 50.0 GB transfer - Developer Package
$19.99 / month, 4000 MB Space, 100.0 GB transfer - Windows Developer Package
$24.99 / month, 4000 MB Space, 100.0 GB transfer
1 and 1 Internet average Uptime 99.872%
Based on 2338 days of uptime monitoring of 2 web sites hosted with 1 and 1 Internet
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Worst web host ever
posted on Jan 31, 2006 by Greg WittmeyerUser email: Hidden
Web site: gammadyne.com
Used the services of 1 and 1 Internet for: 1 year - 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 31, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
1 and 1 Internet Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
Tech support has been farmed out to clueless Indians. Took them 3 weeks to set up a server, and it was not done correctly. Still waiting for tech support to fix it.
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Slow Email
posted on Jan 28, 2006 by ymcpUser email: Hidden
Web site: Hidden
Used the services of 1 and 1 Internet for: over 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 28, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 3
1 and 1 Internet Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
For the last few months I have noticed that their email service has been running very slowly... emails regularly take 40+ minutes, and sometimes even up to 6+ hours to be delivered!
Their technical support people seem totally uninterested... it seems that they have been outsourced to the Philippines some can barely speak English. Emails to their support people also go unanswered for days... perhaps they are getting delayed on the mail servers too!!! (Yes, sarcasam is the lowest form of wit!)
I have been a satisfied customer for several years, but will now have to switch to another hosting company. It seems that 1and1 have totally forgotten about customer service in their rush to cut costs.
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1&1 Internet Group Legal Challenge
posted on Jan 25, 2006 by ChrisUser email:
Web site: www.wasitfree.com
Used the services of 1 and 1 Internet for: 1 year - 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 25, 2006): Less than 3 months ago
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 7
1 and 1 Internet Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 4
Hi all,
We are an growing band of disgruntled ex-1&1 Internet customers in the Uk, who would be keen to speak with other customers.
We have set up a support site to co-ordinate a group legal campaign, and would appreciate customers or ex-customers with similar experiences to visiit the site <a href=http://www.wasitfree.com>www.wasitfree.com</a> and lend your support.
All best,
Chris B.
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Terrible Uptime
posted on Jan 24, 2006 by Stuart KingUser email: Hidden
Web site: kikboxes.com
Used the services of 1 and 1 Internet for: 3 months - 1 year
Date when last hosted by 1 and 1 Internet (as of Jan 24, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
1 and 1 Internet Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 2
I read a lot of reviews about 1and1's great uptime...I don't get it! That is NOT my experience.
I have been hosting with 1and1.com for 9 months now and several months ago I noticed the my site was unavailable for short periods in the middle of the day. I became conserned and started monitoring my URL. The first month I monitored 1and1.com posted 97% uptime. What makes that figure even worse is that I am only polling my URL every 30 minutes.
I sent many emails on the subject and they told me that I was wrong and that the problem must be on my end. I know this is not the case because I get complaints about my site being unavailable from people all over the world. What's more, I work for an online database provider...if we are down there is big trouble.
Polling every 30 minutes 1and1.com posted an unimpressive 97.859% uptime with 75 recorded outages between August 11, 2005 and December 31, 2005. I wonder what these numbers would look like if I were polling every 5 minutes?
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very good
posted on Jan 22, 2006 by abUser email: Hidden
Web site: Hidden
Used the services of 1 and 1 Internet for: 1 year - 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 22, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 9
1 and 1 Internet Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
I have not ever had an issue technical or billing. They are much more simple to use than other hosting services. But with anything you have to have some level of understanding of how to create a web site. Basic bookkeeping is also helpful, I am warned they will be charging me, I get invoices, and I makesure there is money in the account. I have other clients on it and never a problem sure there are limits but it is shared hosting and there should be. I do get tired of the scripted Indian, scripted customer service but that is with everything these days.
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Slow e-mail, support a joke
posted on Jan 06, 2006 by GarrickUser email: Hidden
Web site: www.statelogic.com
Used the services of 1 and 1 Internet for: 1 year - 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 06, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 5
1 and 1 Internet Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 4
I tried the professional evaluation version, and had built up some loyalty toward them due to this. When I started my e-business I also had my business e-mail there because it would have the same domain name.
I wait 15 seconds for each e-mail while staring at "Waiting for webmailcluster.perfora.net..."
Their e-mail web interface is so slow, and often I get a window that says "Internal Server Error!". I've complained and nothing is ever fixed. I am presently looking for a new host, I would not pay for this level of service.
Web statistics are an example. The give you very basic pre-digested pages that don't tell you much. You have to wait for each category to download to get an idea of how many people are seeing your webpage. I eventually gave up and just ftp the raw datafiles and look at them with a text editor. Much more informative than their useless simplified graphical interface.
In both cases, e-mail and web statistics, they open up so many new windows that my task bar shows 8-10 pointless open windows that I have to go and close.
If you need something simple and don't care about support or e-mail, go somewhere else anyway!
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Good & Reliable
posted on Dec 09, 2005 by AnonymousUser email:
Web site: www.fbmboards.com
Used the services of 1 and 1 Internet for: 3 months - 1 year
Date when last hosted by 1 and 1 Internet (as of Dec 09, 2005): Current customer
1 and 1 Internet Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 9
1 and 1 Internet Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 9
I dunno what the people below me are talking about but I have been using 1and1 for almost 6 months now and I am VERY pleased with the kind of service that I get from them. My site is almost never down, and for $2.99 a month (their basic plan) you get a lot for almost nothing.
Their customer support is very reliable and I found them to be much better than other hosts like PureHost and goDaddy.
I recommend 1and1 to anyone.
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