I really don't see what the fuss is. I've been with 1dollarhosting for several years. My experience is that Phil Shapiro (the CEO) will personally answer emails (though it may take a couple of days). Although the site advertises only email support - whenever I've called, I've most always talked to someone who has helped. Someday I might decide to switch hosting companies because of certain requirements I might have in the future but not because I felt ripped-off. For now I'm staying with them. In fact, since my last post I give them a higher rating now. I still say it's simply very hard to beat hosting for $1/mo!!

This company refused to allow a transfer on a number of occasions, did not respond to phone calls, e-mails, etc. etc.

After complaining to the California Attorney General, Federal Trade Commission, etc. etc. we mysteriously received this link, which seemed to work:

http://www.1dollarhosting.com/cancellation

We'll see if they allow the subsequent transfer of our domain.

It is a company to avoid!

The worst hosting experience of my life. Their customer service is abismal in the extreme. Setting up my hosting with 1dollarhosting has been the worst computer decision of my life. If you want hassle, abuse and no support of any description then 1dollarhosting is the company to go with. I am currently in the process of moving.

In the beginning, uptime was decent but when there was an outage, their "technical support" was a joke. Taking 3 days on average to answer a question is unacceptable support. Now, they have disabled my accounts because someone there *thinks* I owe them money. I have emailed and faxed receipts that the CEO(Phil Shapiro) sent me, proving that I do not owe money. "Steph", the person in charge of "customer service" acknowledges that my accoun t is clear, however I cannot get "tech support" to turn my accounts back on. I gave up and decided to move my site to another host. but wait, they have also put a registrar lock on my domain and changed the technical contact info to "Phil Shapiro"...basically claiming ownership of the domain. I am unable to get anyone to answer questions or unlock it so now my domain is dead. They went so far as to send me a form to fill out to cancel which included(and required) a current credit card number and paragraph that stated that if I dispute the charges with my CC company, they have to right to charge me an additional $150.

These guys are crooks...plain and simple...STAY AWAY!!!

I've had 1dollarhosting.com as the host of my website (www.myENTdoctor.com). I started using them becuase they were CHEAP and I did not want to spend a lot for my initial web presence... and 6 years later I still use them! It is not as reliable as others but it's still above 99% uptime. Also, space is limited to 20megs, but for a small site with a few pages you simply cannot beat $1/month.

They started out fine, but then their reliability went down, their customer service became a joke, and Mr. Shapiro figured that instead of trying to keep customers, he could make more by chasing customers away and then charging a $150 'deactivation' fee! The man should be arrested for fraud.

Found out after a year that I hadn't actually cancelled the account like I thought (because of horrible service) and was threatened with collection if I didn't pay up with a valid CC number. They didn't inform me until a couple days after the yearly anniversary so they wouldn't let me cancel. I paid the money and now they won't give me my long-forgotten username and password to access their servers. I've been waiting over a month with numerous phone calls and emails.

DO NOT USE THIS COMPANY AT ALL!

They are a fraud -- just going after your money with tons of hidden fees that will add up to hundreds of dollars. When you don't pay, they will threaten you and try to intimidate you. They didn't even provide me with services, and then they charged nearly $200! When I tried to dispute it with my credit card company, they called a collection agency to come after me if I didn't pay them some exorbitant bill for their nonexistent services. If you look on the Better Business Bureau site, you find that they have a rating of F. They have received countless complaints from consumers who feel ripped off.