When we started with 123ehost several years ago they were great. Fast service, excellent uptime, really no complaints. We recommended them to everyone and hosted many of our sites with them.

In the last 8 months (approx) they have been going steadily downhill. Excessive downtime and email problems top the list of issues that occur and re-occur. The first-line technical support staff never seem to understand what's going on and they won't let us talk to anyone who has more technical knowledge. No matter how many times we try and try and try to give them the benefit of the doubt they keep making our belief in them go down yet another notch.

We would have been their most loyal customers if they could get things together. Now we have no choice but to look for another web host. The frustration of hosting with 123ehost isn't worth it.