Re-posted after spellcheck {Sorry, I was so eager to crucify them, I even gave them a good rating by accident)

Years ago I used to host with them. Great service, friendly people, I knew almost everyone working in sales or support on a first name basis.

Fast-forward to today. I have a new website and I naturally thought of them to host it. I called last week EVERY day at least 5 TIMES each day trying to get a hold of someone in Sales. Each time, I was on hold for at least 10 mn before I gave up.

THEY NEVER PICKED UP THE PHONE!!!

I thought may be the 800 number is no good so I sent them emails.

NO ANSWER!

I finally was able to reach someone in support who assured me that it was a misunderstanding. I asked where the call center was located.... INDIA.

How can you help me with my server issue from India???
Do I get to talk directly with the tech if needed???
NO Since WE ANSWER THE PHONE (don’t laugh!!) There is no need for you to talk with the tech. We will do the liaison.

How do you say "go to Hell" in Hindu???