PurplePaw : PurplePaw Reviews : Used to be good - now they are awful!

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I had several sites hosted for about five years and Purple-paw were brilliant. Suddenly things started to go wrong: there were glitches and customer support didn't seem to exist any more, or if it did, seemed to be totally incompetant. If I got a reply at all it said that my query had been passed to the relevant department and that was the last I heard of it. Complaints were not responded to, and live chat permenantly unavailable. I and only conclude that the company has been taken over and tech support outsourced to India. I have moved all my sites to another host and would advise anyone thinking of using them as a host to go elsewhere

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