You may find a very positive review by me several years ago, but now it is completely different. I believe it was early this year that they moved their servers and thing went from bad to terrible. The biggest problem is server just completely not working. This happens about 24 hours per month, and I am paying $36 a month. This is completely unacceptable. It's infuriating that they usually are not aware of the server being down until i call. They'll even claim "the server has not been down for 87 days" but a script i run on their server to check their server indicates that is was very erratic if not completely not working for 10 of those supposed 87 days. I had to write the script to prove to them their server was not server web pages. Their best were completely blind. Thay do not adjust your rate plan down as their prices are lowered. You have to keep an eye on it and ask for the new rate. Tech support used to be very fast (less than 1 minute to get a talented american technician) now it's 5 to 10 minutes to get an inept foreigner. They are very much overpriced these days. I've lost 10 times more business because of their bad quality than what their hosting service costs. They seemed so trustworthy and reliable in tyhe beginning (10 years ago when i started) that it's been hard for me to accept the new situation that's been getting progressively worse for 2 years. As their customer base decreases, i expect things to get even worse until they bow out or are forced out by lawsuits. If you are with them, i recommend jumping ship now before you wake one morning with no more web site and a company that can't be contacted. That's what i woke up to yet again this morning, but one day it's not going to be working in the next 6 hours because they'll be out of business. I've stayed with them this long only because of the hassle of moving to another company. Here aer the access times from my script mentioned above for the last few minutes. This has been going on for two hours so far. This happens about 3 times a month for the past 8 months. The numbers at the end are the seconds it took for the server to reply to itself. Timeouts are not listed.
08:29:11: SERVER IS SLOW 5
08:32:06: SERVER IS SLOW 67
08:32:21: SERVER IS SLOW 36
08:32:57: SERVER IS SLOW 5
08:32:57: SERVER IS SLOW 5
08:32:57: SERVER IS SLOW 6
08:37:40: SERVER IS SLOW 3
08:40:21: SERVER IS SLOW 2
08:42:10: SERVER IS SLOW 3
08:43:20: SERVER IS SLOW 37
08:43:33: SERVER IS SLOW 18
08:46:06: SERVER IS SLOW 6
08:46:10: SERVER IS SLOW 2
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