I recently became administrator of a website for a writer's group that has used OLM since 2001. I was shocked to learn that olm.net charges the group the same rate that it did in 2001 for their basic plan (as defined in 2001).

My plan is to cancel our subscription and move to a new web server. I'd like to learn whether we will get refunded the difference if we cancel before our subscription is up. Their sale dept. does not answer the phone nor respond to numerous email inquiries in regards to this question.

I am so frustrated by this company and would not recommend them to anyone.