Their web servers go down frequently causing many of my settings to be lost and making my page unavailable.

My site was recently down for 7 days! Durring this time they stopped accepting calls to tech support due to "technical difficulties".

The technical administrator didn't return phone calls after he said he would.

They neglected to inform me about the status of their recovery when my site went down for 7 days after they had agreed to my request that they do so. They didnt even give me an email when they were about to upgrade their hardware and move my website to a different machine warning me that there may be technical difficulties. This would have helped me be better prepared.

In short, there is no way that this could have been a more frustrating experience.