Netfirms Web Hosting Reviews
Netfirms Web Hosting : Netfirms Web Hosting Reviews : Never ever sign with them
Oct 11, 2011 by Unsatisfied ()
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to this review here Horrible, is the only word I can use.
I had a client come to me with a domain on a netfirms plan, and wanted a complicated cms social networking site. I looked over his plan specifics, and contacted netfirms to ensure that they could live up to what they advertised. Of course they said they could, so I got to work.
Within 3 hrs of dev, the site goes down server disconnect, over, and over. I go to live chat, and start running a web console on all domain commands. The guy tells me that their is nothing wrong, and that he just logged on site, and everything seems to be fine.
I have traffic tracking software installed, and can clearly see that he did not log on to site, and considering that the site was locked to the public it would have been inaccesible to him if he had, and yes I would still see his attempt. So I let him know that he is lying, and that I deserve better from customer service, no deal he says.
This problem escalates and while building I experience server reponses longer than a minute. I contact the client, and say that his present host can simply not handle the load. He tells me that his other 7 sites have been hosted with netfirms for years with no issues. I jump over to his other domains to find that 5 are completely non functional, and the other 2 are loading the same as the one im working on. News to the client.
I than transferred a copy of the build to another domain on one of my hosting plans, and have less than one second complete loads, show netfirms, and ask them what they are doing wrong. They responded by telling me that a domain name similar to the one I am working on is available for purchase, and that I may find things better there.
I lost it on them, and pulled all of the clients sites off their network free of charge. He is much happier, I got a tip, site works great.
Don't waste your time with these guys, take your business somewhere else, I suggest hostmonster for similar pricing, and much better service as well as load times.