iPowerWeb Reviews
iPowerWeb : iPowerWeb Reviews : Horrible Service
Oct 02, 2008 by (Hidden)
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to this review here I created a site for a customer who is using iPowerWeb for his host. Their interface, reliability, and customer are all horrible.
The site was giving the "Server Unavailable" error which usually means they need to do an IIS reset or application pool restart. I used the online chat to try to get them to take care of it. They wouldn't do anything about the site being broken because my customer hadn't gone into his account and created a verification question and answer.
I got the verification taken care of. Tonight I asked where the link to the database administration page was on the control panel. The rep gave me the link, which was nice, but I wanted to know how to navigate to it because I often work from several different places. I asked again where it was on the page. She said use the link she just gave me. I never did find out where that link was.
I tried to ftp with no luck. The site just keeps re-asking for my credentials. I set up a new login on their site, then clicked verify, but it couldn't verify my new login and kept asking me to re-enter the information. I removed the login and tried again with the same results.
Lastly, the site has just randomly gone down several times over the years.
I just can't take it any more!