I started hosting with these guys way back in 2003. They were good (at the time) and gave good value for your money. I liked their service so much that I became a reseller there. But over the last few years, they have grown progressively bad. Their "new platform" is a far cry from the cpanel offered by other web hosting companies. And their customer service takes their own sweet time to respond to you. Their instant chat is helpful, but they usually have no solutions.

So I decided to move to a new server/host, and was AMAZED to find that iPower actually has no easy way to move your account - emails, ftp, http files, databases etc. You have to do them manually, or have them do it for you for $75!! Are you kidding me?

Summary: They may have good technology, but really bad business practices. Ultimately, their bad choices will affect their bottomline.