Interland Reviews
Interland : Interland Reviews : NOT worth the money
Mar 03, 2004 by (n/a)
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to this review here I was with communitech.net for five years when they got bought out by Interland. About a month after the "changeover", my web service started getting spottier, my server started going down, and tech support started sucking MAJORLY.
They kept trying to get me to move to their regular, more expensive plans in order to fix problems that I shouldn't have been havign (like slow service, etc).
The final insult was when my account was cancelled for non-payment when they never billed me, and my site and email taken offline. Then they refused to restore service without immediate payment, even though I had been a customer for almost six years.
THEN, they "accidentally" billed my credit card when I had asked them not to for three days, putting me in jeopardy of bouncing other payments and facing NSF fees.
To "make it up to me" they claimed they would move me to a new server for no charge, when in fact they simply charged my credit card a new fee on the SAME DAY!
They also moved the internal DNS before I could do a MySQL dump, and attempted to refuse to get that data back from tape (this is over 3.5 YEARS of data that they tried to just tell me "sorry, it's gone").
There is even more drama with this web host. I was happy with this host for 5+ years and then in one week they caused me so much heartache and aggravation that I had to switch.
The only saving grace was a great guy in tech support named Mike who used to work for Communitech. He was smart, helpful and friendly, and made me sad for the way that communitech used to be. I'm sorry that you got bought out by a bunch of idiot greedy thugs, Mike!
STAY AWAY from INTERLAND lest you be DRIVEN MAD!