Web.com is truly horrible. I have been using them for over two years and the past few months have been truly awful. They have caused me to lose customers and, in turn, money due to their many outtages. I normally do not mind speaking to people in call centers in other countries, but these reps in the Phillipines are not helpful in the least! Each of my issues, they have admitted, have been due to errors on their end, yet it takes up to a week for them to solve anything. They will continueally lie to you while solving nothing! Meanwhile, your revenue is flying out the window. Oh well...

Gosh Interland were bad, every which way you look at it. They didn't get anything right and didn't make any effort to resolve issues. It was impossible to contact them and at one point they took unexplained charged from our credit card which was never resolved. We are so happy we changed.

I have been a long time customer of Web.com / Interland. Their technical expertise is horrible. Their infrastructure is the worst. Email outages for hours. Web applications down for hours. They blame your software and then close the ticket. The error says it's an IP Transport error. Not my doing. I asked if they supported Crystal Reports. The answer I got back was, your account uses Web Trends !!! Horribly incompetant.

Horrible, Awful, Slow, Stupid, Morons, etc........

Absolutely the worst hosting on the planet. I'm moving to Bluehost or Host Gator.

This server is down every other day, for HOURS. You WILL get tons of complaints from your site visitors, and Web.com (Interland) WILL LOSE your content. Be warned: do not use Interland (Web.com) unless you like not having anything work right... ever. And when you call customer support, after voice mail hell, you're talking to someone in a Columbian call center. At night it's the Phillipines. Web.com Interland are the VERY WORST webhost in existence, be very afraid.

Long time and now former customer (as soon as I and my many friends find another hosting company **suggestions welcome**). Can't see how they can keep in business if they keep treating their clientele this way. Sad really...

History:
Interland (now web.com)cancelled my account without notification or reason. After account was restored, FTP client goes down 3 times in a week (locked account as far as I can tell). Phone support is scripted and the uncooperative tech refused to get a manager when asked.

Goodbye Interland, hello ???

One of my key customers tried to send me a Unix dump file that was 4MB long. The Interland email system bounced the message saying it was too large. Getting technical support from Interland was all but impossible. I need to run my business - not Interland's. Interland was totally unresponsive to my situation. After many years of their service, I guess it is time to move on.

Interland, now known as Web.com, has outages so often they may as well stop boasting about Uptime and just list the Downtime. Their servers go down about once a week like clockwork and stay down for HOURS. TERRIBLE customer service, too. Hope you like talking to someone in the Philippines, because that is what will happen!

Customer since 1999. Getting ready to quit Interland. Email problems have persisted for the last 6 month. There solution is to move to very limited service called Intermail. Better to move to another Hosting Company.

When they took over Innerhost Shared Hosting everything about them absolutely sucked. I'm still with them 2 years later because I'm locked in to a specialized component on the server. Their customer service has improved mildly but I still spend at least an hour a week on the phone with them trying to get my server running. Run far away from Inteland.