I have been hosting with powweb and free host before signup with ICDSoft. Powweb give you big space and bandwidth with cheap pricing but the service & support is not good enough. I experiece slow n downtime almost every month with powweb. But im not going to talk about powweb here.

If you looking for really good service & support, signup with ICDSoft. They didnt give large space and bandwidth BUT THE SERVICE AND SUPPORT IS FANTASTICS! But you can upgrade later..
Within an hour after signup i can login my control panel(CP). Thats fast coz when i signup with powweb it took me a day. Goto CP is easy, bcoz using ur own domain like this: www.yourdomain.com/cp/
I like the CP, coz it really nice and helpful. On the left navigation menu, there is LIVE stats/information about your space, bandwidth, ftp account, etc.

If you using mysql4, they recommended to chg to mysql5. Not forcing but as early notice as they might be chg to mysql5 completely soon. Been with ICDSoft for 3 month, yet they havent tell us anything about moving to mysql5. Wht i mean here is, they let you know early and let you prepare for it first. more nice about them is, they provide a tools to convert your database from mysql4 to mysql5. At first i was thought it going to take long time to convert as my database size is 300mb++. But it only took less then 1 minute. Some other hosting only give you tutorial you to do it.

They provide you free statistics(Webalizer) and you can set the password. Accessing the stats also using ur domain. I send them 1 ticket, they then respond me back less then hour. They keep their promise :)