Host Monster Reviews
Host Monster : Host Monster Reviews : HostMonster had poor customer service and tremendous down time
Oct 03, 2008 by Mike Hanston (Hidden)
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to this review here HostMonster does not care about their customers, and unfortunately, their staff is not equipped to handle technical problems. I was with HostMonster for 2 months and I experienced downtime of 2 to 3 days at a time on FOUR separate occasions. I called them time and time again only for them to tell me that they were trying to fix the problem and didnt know what the cause was. I asked them to move me to a server that worked and they said they do not move clients. So I sat on a server that was down for days on end, costing me thousands in advertising fees and lost traffic. I have been hosting my websites for 12 years on the Internet and HostMonster is by far the worst of them all.