gisol called us about our domain name being placed under redemption-they had been emailing an invalid email address and must not care if they get a failure to deliver notice. the sales person spewed out some plan option and prices and we agreed to one costing approximately $300.00. the next day i received a call from our credit card company regarding an amount of $718.20! we tried to contact them by phone, but they only communicate via email. basically,we were told that the transcripts show us agreeing to the price and we had to pay it even though we emailed them to cancel the service less than 12 hours since the phone call. the credit card company cannot help because it was all verbal communication. the charge is now back on our credit card even though we are not using GISOL. i went to their site and if you click for a live chat you get some b.s. that if you are waiting for a refund you can't talk to anyone. gee, what a surprise. i emailed them to send me their cancellation policy-i wonder how long it will take to get a response. GISOL IS A DISHONEST COMPANY! DO NOT USE GISOL! you have been warned...