Fpweb.net's support team is phenomenal. I have access to "on-demand expertise" 24x7 as a dedicated server customer. This means I have the cell phone numbers of numerous Microsoft Gold-Certified engineers that keep my site running beautifully.

They don't outsource their support, they don't use cheap hardware like 99% of the "budget" dedicated hosting outfits.

Most people don't realize this, but they were the FIRST company to offer hosted SharePoint (1997). The vast majority of Microsoft's help resources for SharePoint, were WRITTEN by Fpweb.net engineers. They work very closely with Microsoft to stay up-to-date with the latest solutions.

All in all - they are by far the most attentive, people oriented hosting company I have ever used. Top notch.

Site performance has been awful the past few weeks and today my site is down. Tried calling tech support before COB their time and no answer, only a message that voice mail is down, transferred to backup voice mail, it was down to. Prompted to dial 0 for assistance, did so, it to was unavailable. Tried on-line chat...not working. No mention on-line. Called a sales rep's direct line that I saved, couldn't get through.

Reading other reports on-line of folks whose sites started going down in November 2007...seems they still have trouble months later. A mess.

The irony is that I moved to Front Pages Web Hosting after my prior host's server went down and they were unable to recover my SharePoint sites. I lost a lot of data. I was better prepared this time. Mission critical documents have copies saved on our local server, but SharePoint is difficult to backup as the SharePoint Designer backup has a bug.

The costs in employee time is significant and dwarfs whatever savings we were supposed to realize by outsourcing SharePoint hosting. Looking to host it in-house.

I thought I did my research and chose a reputable company. They certainly have an impressive client list. Perhaps their dedicated server services are better. Their share server hosting for SharePoint has been a huge disappointment.

I've been with Frontpages Web Hosting for a year and a half on their SharePoint Pro Plus plan and have had great success with their service. My site went down too during the server malfunction, but luckily I had my information backed up separately and was able to restore. Frontpages helped me upgrade my site to version 3 and kept great communication throughout the entire process. Sometimes it takes an unfortunate incident to find out how great the support really is. I will definitely remain a customer of Frontpages and would recommend them to others.

They recently experienced a server "malfunction" that resulted in a corrupted and deleted Sharepoint database, resulting in the TOTAL LOSS of 400 websites, ours included. They were backing up the sites ON THE SAME SERVER!!! So the backup was a total loss too...duh.

Their support is pathetic, as we did not know the status of our site for more than 24 hours. It is a week and a half later and we are STILL without our site because they have taken so long to attempt to get us back up and running.

Do NOT give them your business.

I'm the guy that gave them the bad review.
It turned out we got the wrong product.
Frontpages worked the very next day, on a weekend, to straighten things out. Outstanding, you can't get any better than that.
Our site is working just great now.
I'm giving them a second review to offset a bit the first one. I was unhappy but they made me happy.

I bought Frontpages_web_hosting to publish and host the website I created with Frontpage. I filled out that the domain name was to be www.WaupacaFloorDecor.com. I got email instructions to log onto WaupacaFloorDecor with a user ID and password.
One of them worked, one of them didn't (bill payer and tech).
They've got www.WaupacaFloorDecor as a database site you have to log on to. When you get there it has stuff about running a project.
I want it to be the website I built, NO LOGON REQUIRED, with pages to attract customers to our business.
Duh.

Web site and email work well. ASP/SQL database hosted there is fast. Tech support is FANTASTIC. Very sharp support team. Left and then came back. 2 other providers support couldn't stack up. Worth the extra money.