Dreamhost may be ok for personal use, but it is far too unreliable for business use. Their servers, their routers constantly go down in the middle of the business day. So we had to get a third party web host monitoring service and send Dreamhost an email when it went down! Their response was usually like "oh we didn't even notice it was down"! We had a better idea of our site uptime than they did.

Support is bad. There's no number to call and although they have an option where you can for support to call you back (up to 5 a month), they rarely actually call back and when they do, the people on the phone have no power to do anything to correct problems in the long term. It's cheap and you get what you pay for. They received an "F" from the California Better Business Bureau.

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13131294