Canaca.com Reviews
Canaca.com : Canaca.com Reviews : Horrible, money-grubbing company with poor customer service.
Jul 22, 2011 by gojotv (n/a)
Webhost can reply
to this review here I started out with canaca when I opened my website years ago. Among the many problems I have had:
-Video content, which was compressed by canaca until the videos came up in a one-inch-by-one-inch format (unviewable).
-When I had trouble with email spam, they tried to downsell me to a cpanel format (cheaper for them) from the Ensim I paid for... I refused, but they eventually downgraded all their servers to cpanel, with no change in price.
-I had several people tell me that my page content was inaccessible for months following their switch,
-Their customer service is by email, and you have to explain over several emails (and days) for them to understand the problem.... good luck if they fix it.
-I am switching to another host, so didn't respond to their "renew now" emails, but canaca is claiming that I had to cancel with them earlier to avoid their charges. They are charging me over $64.00+ for nothing.
I have two full-time jobs, and I don't have time to nurse a website all day. Canaca.com is a poor choice for anyone who wants their website content and accessibility to be respected by the host while they're gone. And don't expect them to respect your money, either. As far as they're concerned, what's yours is theirs.
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