MochaHost Reviews
MochaHost : MochaHost Reviews : Awesome... Very pleased with MochaHost!
Feb 28, 2007 by Jacquii Cooke ()
Webhost can reply
to this review here OK - Now when I first looked into webhosting MochaHost was one of the cheapest I could find. It was all about the money actually... Never expected to find such a FABULOUS webhost. Now - I've heard absolute horror stories from friends about online hosting and such, but uptime for my Forum has basically been 100%. Sometimes I laugh at them face to face about my find! Seriously -- I just upgraded to the "elite" of MochaHost plans, and have never been more satisfied with webhosting. The support team has always answered in a timely manner... Possibly the best online support I've EVER received, better than even Comcast LOL
So - yeah! I am pleasantly surprised by the service that MochaHost provides and would recommend to anyone looking forward to excellent service. I am excited about finding such a webhost and look forward to doing business with MochaHost for the longhaul.
Jacquii.
ps - even the name MochaHost just rolls off the tounge :P - Seriously AWESOME service YAWL - and I very much appreciate all the help you've given me!
Comments 7 >>
James Said,
Dec 23, 2009 @ 09:01
Maybe they are but then again while I won't be as openly gushing in my comments I've had pretty much the same experience. for the price you pay, the quality of product on offer is simply superb. I've been using a shared JVM account - the support service has been terrific and the only outages I've had are on JVM restarts by other users. I'm now upgrading to a dedicated JVM (after having a very helpful interactive QA with an agent on their 24x7 live chat) - and I do so without hesitation.
Jacquii Cooke Said,
Now I am totally DISGUSTED with them - While their customer support was to be admired - it no longer is that way unfortunately. See the screencap of the most recent support ticket fiasco I'm experiencing because of their subpar service:
http://jpicforum.info/imagehosting/images/m88c8re7hbqzleh8q8pk.png
That is just ONE example of the ABSOLUTE HORRIBLE CUSTOMER SERVICE I have experienced with them in the past several weeks. I'm beginning to think they are an "English as 2nd language" type of scam...
They also oversell their accounts. When your sites get popular enough and have a nice bit of traffic they will tell you to upgrade your account and offer you no enhancements. Yet they are willing to take your money like scamming thieves!
I have given MochaHost 100s of dollars for my own personal purchases. I was part of their affiliate program and have referred many clients to them in the past. Never again! I will NEVER recommend MochaHost to anyone else. They are a subpar hosting scam and I'm sorry to have left such a glowing review of them.
You live and learn ((sigh...))
Jacquii.
ps: My apologies to anyone who purchased hosting via MochaHost because of my recommendation and found out that they are such a shitty service! I have compiled a list of the horrid problems I've recently experienced with MochaHost the past couple weeks and will be reporting them to the Better Business Bureau!
Feb 21, 2010 @ 23:03
This review was written in 2007 -- I was quite impressed with MochaHost THEN.Now I am totally DISGUSTED with them - While their customer support was to be admired - it no longer is that way unfortunately. See the screencap of the most recent support ticket fiasco I'm experiencing because of their subpar service:
http://jpicforum.info/imagehosting/images/m88c8re7hbqzleh8q8pk.png
That is just ONE example of the ABSOLUTE HORRIBLE CUSTOMER SERVICE I have experienced with them in the past several weeks. I'm beginning to think they are an "English as 2nd language" type of scam...
They also oversell their accounts. When your sites get popular enough and have a nice bit of traffic they will tell you to upgrade your account and offer you no enhancements. Yet they are willing to take your money like scamming thieves!
I have given MochaHost 100s of dollars for my own personal purchases. I was part of their affiliate program and have referred many clients to them in the past. Never again! I will NEVER recommend MochaHost to anyone else. They are a subpar hosting scam and I'm sorry to have left such a glowing review of them.
You live and learn ((sigh...))
Jacquii.
ps: My apologies to anyone who purchased hosting via MochaHost because of my recommendation and found out that they are such a shitty service! I have compiled a list of the horrid problems I've recently experienced with MochaHost the past couple weeks and will be reporting them to the Better Business Bureau!
Terry G Said,
I recently upgraded my account from a MochaHost Shared account of two years to a Perfetto #2 VPS account. This has been down 7 days and they will not fix it on their end.
The only thing they are quick in doing is the business end. I am paying for non-service, and their Catch-22 comments keep asking for the same information.
Horrible - Disgusting - Worst Host I have ever delt with!
Feb 03, 2011 @ 15:49
Absolutely horrible customer service, technical help, and when emails are returned by a real person versus a robot, are rude and acusory. I recently upgraded my account from a MochaHost Shared account of two years to a Perfetto #2 VPS account. This has been down 7 days and they will not fix it on their end.
The only thing they are quick in doing is the business end. I am paying for non-service, and their Catch-22 comments keep asking for the same information.
Horrible - Disgusting - Worst Host I have ever delt with!
pat Said,
http://sanjose.bbb.org/ComplaintDetail.aspx?CompanyID=0000235786
http://www.econsumer.gov/english/report/overview.shtm
http://www.santaclara-da.org/portal/site/da/
Mochahost.com
2880 Zanker Rd #203
San Jose, CA 95134
(888) 816-6242
Web Site: http://www.mochahost.com
support@mochanin.com
support@mochahost.com
billing@mochahost.com
abuse@mochahost.com
support@mochasupport.com
info@mochahost.com
tanderson@mochahost.com
Toll Free: 1 888 676 1343
Fax: 1 408 351 0116
Mochanin LLC
Number: C2566449
Date Filed: 11/24/2003 Status: suspended
MOCHANIN CORPORATION
(408) 343-2341
Hristo Angelov, Agent for service process
Jim Truong, Business Development Manager, MochaHost
Hristo Angelov, I represent the company (Agent for Service of Process), updated this company profile on 10/01/2010
Hristo Angelov, Member since 10/01/2010. 150 Palm Valley Boulevard # 1169
San Jose, CA 95123
http://www.manta.com/c/mtts8jl/mochanin-llc
Tracey Anderson
PR & Marketing Assistant
tanderson@mochahost.com
http://www.top10dedicatedhosting.com/en/?tag=professional-hosting
========================================================================================
MOCHAHOST.COM REVIEW, COMPLAINT & CLASS ACTION LAWSUIT!
Mochahost prices are cheap but there is a reason which Mochahost will wrongfully force you to upgrade, after your payment settles (after 60 days), by suspending your account not providing you access to your own data. You can email elawcase@gmail.com for a Class Action Lawsuit against Mochahost.com, provide as much details and let us know if you are willing to attend court hearings in Santa Clara, California. Please continue to report Mochahost.com to the Santa Clara County District Attorney's office, BBB, California Department of Justice, Office of the Attorney General (AG), the Internet Crime Complaint Center (IC3) which is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). The FBI's IC3 Unit is organized to handle internet business fraud. All the statements below are true and are claims against Mochahost.com.
1. FALSE ADVERTISING - They claim they offer unlimited domains, unlimited space and unimited bandwidth. But they will
2. SUSPEND YOUR ACCOUNT ANYTIME at will without warning and try to
3. FORCE YOU TO UPGRADE your account. They do not give you unlimited bandwidth nor unlimited storage. This is false advertising which there should be a class action lawsuit against mochahost.com. Luring you to buy their cheap plans is a webhosting scam and trick which Mocahost uses to later try to force you to upgrade by suspending your account if you do not.
4. NOT HELPFUL online support - The online tech support is completely useless and they will terminate the chat as fast as they can and just tell you to write a support ticket.
5. NO PHONE. You cannot call them. This is one big warning sign for you. If you request they call you, you might have to wait a long time if they even call you back.
6. NOT FRIENDLY customer tech support. They are only friendly before you sign up.
7. Mochahost DOES NOT ADMIT FAULT. No matter how you prove there is a problem with the server, they will try their best to tell you nothing is wrong. Perhaps this is their way to avoid any lawsuit or compensation for server down time and problems. They will find ways to blame your codes or anything possible so that they can avoid the responsibility. When you prove it to them, they will still not admit error, then tell you they cannot help you and ask you to write a support ticket. Complaints to Mochahost.com will only make them suspend your account which they will make up a reason. If you want an honest webhost, this isn't it. In fact, this is one of the least honest host and the worst web hosting company we have dealt with in the past 10 years.
8. Their SERVERS ARE NOT STABLE. The server has stalling issues or downtime about one time every two weeks on average.
9. Mochahost just DOES NOT CARE ABOUT THEIR OWN CUSTOMERS. If you want to try them out, sign up for a short time period and you'll know exactly why Mochahost gets the most complaints of all web hosting companies.
10. CHECK THE BBB (Better Business Bureau Email: info@bbbsilicon.org) to read their negative web hosting reviews and also make a complaint against Mochahost. They have plenty of complaints. Don't go with them because you think they are cheap. That is a big mistake. If you file a complaint against Mochahost with the BBB, type in Mochahost for their searched name. They have an F rating with the BBB http://sanjose.bbb.org/Business-Report/Mochahost-235786 .
11. Complaint to the BBB, Paypal,
12. SUE MOCHAHOST for their mistreatment and for being unethical. You can email elawcase@gmail.com and the more complaints the better for a CLASS ACTION LAWSUIT AGAINST MOCHAHOST.COM.
13. We recommend you contact the Santa Clara County District Attorney's office to file a complaint against the business since the business is located in the County of Santa Clara. Many local district attorneys, through consumer fraud units, prosecute fraudulent practices in their communities. You may contact the Santa Clara County District Attorney's office at the following: County of Santa Clara, Office of the District Attorney, 70 West Hedding Street, West Wing, San Jose, CA 95110, Telephone: (408) 299-7400, Email: webmaster@da.co.santa-clara.ca.us, Web Site: http://www.sccgov.org/portal/site/da/
14. We would also recommend that you contact the California Department of Justice, Office of the Attorney General (AG). The AG's office establishes and operates projects and programs to protect consumers from fraudulent, unfair, and illegal activities that victimize consumers. Please contact the AG at the following: California Department of Justice Office of the Attorney General, Public Inquiry Unit, PO Box 944255, Sacramento, CA 94244-2550, Telephone: (916) 322-3360, Toll Free: (800) 952-5225 (CA only) Web site: http://www.caag.state.ca.us, Please use the following link to file a complaint: http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
15. We also suggest you contact the Internet Crime Complaint Center (IC3) which is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). The FBI's IC3 Unit is organized to handle internet business fraud. You may contact them at http://www.ic3.gov.
16. You can also try to contact the Santa Clara Police department declaring THEFT if Mochahost.com has stolen or prevented access to your own data on their servers.
Mochahost.com
2880 Zanker Rd #203
San Jose, CA 95134
(888) 816-6242
Phone: 888-816-6242 ext2
Web Site: http://www.mochahost.com
support@mochanin.com
support@mochahost.com
billing@mochahost.com
abuse@mochahost.com
support@mochasupport.com
info@mochahost.com
info@mochanin.com
For more information contact:
Tel: 408 432 7259
Fax: 408 351 0116
Email: info@mochanin.com
Website: www.mochanin.com
Mochanin LLC
Number: C2566449
Date Filed: 11/24/2003 Status: suspended
MOCHANIN CORPORATION
(408) 343-2341
Hristo Angelov
Hristo Angelov, I represent the company (Agent for Service of Process), updated this company profile on 10/01/2010
Hristo Angelov, Member since 10/01/2010. 150 Palm Valley Boulevard # 1169
San Jose, CA 95123
http://www.manta.com/c/mtts8jl/mochanin-llc
Jim Truong, Business Development Manager, MochaHost
Resources:
Interviewing themselves acting as customers:
http://www.webhosty.com/reviews/m/mochahost.htm#comment-31110
http://www.webhostdir.com/search/profile.aspx?spid=6496
http://www.hostsearch.com/interview/mochahost_interview_november_2005.asp
Photo of Jim Truong:
http://www.hostsearch.com/newsletter/interview_picture/mochahost_l.jpg
http://www.california9.com/California1/A16443.shtml
http://uk.webhostdir.com/search/profile.aspx?spid=6496
http://tntbase.com/tntbasedemosite/?p=42
http://www.ratemyhost.com/interviews/mochahost.php
http://www.vendorseek.com/contributing-author-mochanin.asp
BBB info:
BBB of Silicon Valley
(San Jose, CA)
1112 S Bascom Ave
San Jose, CA 95128-3507
Phone: (408)278-7400
Fax: (408)278-7444
Email: info@bbbsilicon.org
Web: http://www.bbbsilicon.org
Office of the District Attorney
70 West Hedding Street, West Wing
San Jose, CA 95110
Phone: (408) 299-7400
Email: ombudsman@da.sccgov.org
Email: webmaster@da.sccgov.org
Mar 24, 2011 @ 19:04
If you are a victim of Mochahost.com that Mochahost.com had LOCKED or SUSPENDED your account preventing you from getting access to your own data, improperly suspended your account causing your websites to not function properly, had not followed their contract agreement, had SCAMMED you such as in a BAIT-AND-SWITCH scheme or FALSE ADVERTISING, DELETED your account or data, caused you financial damages and/or made false claims, such as that you had abused their TOS, in order to FORCE you to PAY MORE money to upgrade your webhosting plan, please contact the following organizations. The Santa Clara County District Attorney's office, BBB (Better Business Bureau), California Department of Justice, Office of the Attorney General (AG), the Internet Crime Complaint Center (IC3) which is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). The FBI's IC3 Unit is organized to handle internet business fraud. Make a complaint with Paypal and any company providing services for Mochahost.com such as their co-hosts. Also contact the police for data theft in the case Mochahost.com has prevented you access from your own data. Please also email elawcase@gmail.com with as much information as possible to develop a class action lawsuit against Mochahost.com. http://sanjose.bbb.org/ComplaintDetail.aspx?CompanyID=0000235786
http://www.econsumer.gov/english/report/overview.shtm
http://www.santaclara-da.org/portal/site/da/
Mochahost.com
2880 Zanker Rd #203
San Jose, CA 95134
(888) 816-6242
Web Site: http://www.mochahost.com
support@mochanin.com
support@mochahost.com
billing@mochahost.com
abuse@mochahost.com
support@mochasupport.com
info@mochahost.com
tanderson@mochahost.com
Toll Free: 1 888 676 1343
Fax: 1 408 351 0116
Mochanin LLC
Number: C2566449
Date Filed: 11/24/2003 Status: suspended
MOCHANIN CORPORATION
(408) 343-2341
Hristo Angelov, Agent for service process
Jim Truong, Business Development Manager, MochaHost
Hristo Angelov, I represent the company (Agent for Service of Process), updated this company profile on 10/01/2010
Hristo Angelov, Member since 10/01/2010. 150 Palm Valley Boulevard # 1169
San Jose, CA 95123
http://www.manta.com/c/mtts8jl/mochanin-llc
Tracey Anderson
PR & Marketing Assistant
tanderson@mochahost.com
http://www.top10dedicatedhosting.com/en/?tag=professional-hosting
========================================================================================
MOCHAHOST.COM REVIEW, COMPLAINT & CLASS ACTION LAWSUIT!
Mochahost prices are cheap but there is a reason which Mochahost will wrongfully force you to upgrade, after your payment settles (after 60 days), by suspending your account not providing you access to your own data. You can email elawcase@gmail.com for a Class Action Lawsuit against Mochahost.com, provide as much details and let us know if you are willing to attend court hearings in Santa Clara, California. Please continue to report Mochahost.com to the Santa Clara County District Attorney's office, BBB, California Department of Justice, Office of the Attorney General (AG), the Internet Crime Complaint Center (IC3) which is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). The FBI's IC3 Unit is organized to handle internet business fraud. All the statements below are true and are claims against Mochahost.com.
1. FALSE ADVERTISING - They claim they offer unlimited domains, unlimited space and unimited bandwidth. But they will
2. SUSPEND YOUR ACCOUNT ANYTIME at will without warning and try to
3. FORCE YOU TO UPGRADE your account. They do not give you unlimited bandwidth nor unlimited storage. This is false advertising which there should be a class action lawsuit against mochahost.com. Luring you to buy their cheap plans is a webhosting scam and trick which Mocahost uses to later try to force you to upgrade by suspending your account if you do not.
4. NOT HELPFUL online support - The online tech support is completely useless and they will terminate the chat as fast as they can and just tell you to write a support ticket.
5. NO PHONE. You cannot call them. This is one big warning sign for you. If you request they call you, you might have to wait a long time if they even call you back.
6. NOT FRIENDLY customer tech support. They are only friendly before you sign up.
7. Mochahost DOES NOT ADMIT FAULT. No matter how you prove there is a problem with the server, they will try their best to tell you nothing is wrong. Perhaps this is their way to avoid any lawsuit or compensation for server down time and problems. They will find ways to blame your codes or anything possible so that they can avoid the responsibility. When you prove it to them, they will still not admit error, then tell you they cannot help you and ask you to write a support ticket. Complaints to Mochahost.com will only make them suspend your account which they will make up a reason. If you want an honest webhost, this isn't it. In fact, this is one of the least honest host and the worst web hosting company we have dealt with in the past 10 years.
8. Their SERVERS ARE NOT STABLE. The server has stalling issues or downtime about one time every two weeks on average.
9. Mochahost just DOES NOT CARE ABOUT THEIR OWN CUSTOMERS. If you want to try them out, sign up for a short time period and you'll know exactly why Mochahost gets the most complaints of all web hosting companies.
10. CHECK THE BBB (Better Business Bureau Email: info@bbbsilicon.org) to read their negative web hosting reviews and also make a complaint against Mochahost. They have plenty of complaints. Don't go with them because you think they are cheap. That is a big mistake. If you file a complaint against Mochahost with the BBB, type in Mochahost for their searched name. They have an F rating with the BBB http://sanjose.bbb.org/Business-Report/Mochahost-235786 .
11. Complaint to the BBB, Paypal,
12. SUE MOCHAHOST for their mistreatment and for being unethical. You can email elawcase@gmail.com and the more complaints the better for a CLASS ACTION LAWSUIT AGAINST MOCHAHOST.COM.
13. We recommend you contact the Santa Clara County District Attorney's office to file a complaint against the business since the business is located in the County of Santa Clara. Many local district attorneys, through consumer fraud units, prosecute fraudulent practices in their communities. You may contact the Santa Clara County District Attorney's office at the following: County of Santa Clara, Office of the District Attorney, 70 West Hedding Street, West Wing, San Jose, CA 95110, Telephone: (408) 299-7400, Email: webmaster@da.co.santa-clara.ca.us, Web Site: http://www.sccgov.org/portal/site/da/
14. We would also recommend that you contact the California Department of Justice, Office of the Attorney General (AG). The AG's office establishes and operates projects and programs to protect consumers from fraudulent, unfair, and illegal activities that victimize consumers. Please contact the AG at the following: California Department of Justice Office of the Attorney General, Public Inquiry Unit, PO Box 944255, Sacramento, CA 94244-2550, Telephone: (916) 322-3360, Toll Free: (800) 952-5225 (CA only) Web site: http://www.caag.state.ca.us, Please use the following link to file a complaint: http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
15. We also suggest you contact the Internet Crime Complaint Center (IC3) which is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA). The FBI's IC3 Unit is organized to handle internet business fraud. You may contact them at http://www.ic3.gov.
16. You can also try to contact the Santa Clara Police department declaring THEFT if Mochahost.com has stolen or prevented access to your own data on their servers.
Mochahost.com
2880 Zanker Rd #203
San Jose, CA 95134
(888) 816-6242
Phone: 888-816-6242 ext2
Web Site: http://www.mochahost.com
support@mochanin.com
support@mochahost.com
billing@mochahost.com
abuse@mochahost.com
support@mochasupport.com
info@mochahost.com
info@mochanin.com
For more information contact:
Tel: 408 432 7259
Fax: 408 351 0116
Email: info@mochanin.com
Website: www.mochanin.com
Mochanin LLC
Number: C2566449
Date Filed: 11/24/2003 Status: suspended
MOCHANIN CORPORATION
(408) 343-2341
Hristo Angelov
Hristo Angelov, I represent the company (Agent for Service of Process), updated this company profile on 10/01/2010
Hristo Angelov, Member since 10/01/2010. 150 Palm Valley Boulevard # 1169
San Jose, CA 95123
http://www.manta.com/c/mtts8jl/mochanin-llc
Jim Truong, Business Development Manager, MochaHost
Resources:
Interviewing themselves acting as customers:
http://www.webhosty.com/reviews/m/mochahost.htm#comment-31110
http://www.webhostdir.com/search/profile.aspx?spid=6496
http://www.hostsearch.com/interview/mochahost_interview_november_2005.asp
Photo of Jim Truong:
http://www.hostsearch.com/newsletter/interview_picture/mochahost_l.jpg
http://www.california9.com/California1/A16443.shtml
http://uk.webhostdir.com/search/profile.aspx?spid=6496
http://tntbase.com/tntbasedemosite/?p=42
http://www.ratemyhost.com/interviews/mochahost.php
http://www.vendorseek.com/contributing-author-mochanin.asp
BBB info:
BBB of Silicon Valley
(San Jose, CA)
1112 S Bascom Ave
San Jose, CA 95128-3507
Phone: (408)278-7400
Fax: (408)278-7444
Email: info@bbbsilicon.org
Web: http://www.bbbsilicon.org
Office of the District Attorney
70 West Hedding Street, West Wing
San Jose, CA 95110
Phone: (408) 299-7400
Email: ombudsman@da.sccgov.org
Email: webmaster@da.sccgov.org
mark Said,
Apr 04, 2011 @ 10:21
HOW TO PUNISH MOCHAHOST.COM FOR THEIR SCAM CRIMES. JUST TYPE IN "WEB HOSTING" ON GOOGLE.COM AND CLICK ON THEIR MOCHAHOST AD EVERYDAY. THIS WILL COST THEM MONEY. THEN TYPE IN ANY SEARCH WORDS SUCH AS "MOCHAHOST" AND ANY TIME YOU SEE MOCHAHOST.COM CLICK THEIR AD. DO THIS ON A DAILY BASIS.
Cheap web hosting review Said,
May 15, 2012 @ 04:27
Unlimited domina hosting, host unlimited websites, multiple web hosts, mutiple ftp, unlimited cpanel, unlimited emails 