HostWay USA : HostWay USA Reviews : After 6 years I can't take it anymore

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Hostway used to have pretty decent technical support.

No more.

You wait on hold for an hour or more. You speak to people that can't do anything but open trouble tickets. It takes days for tech support to get back to you, even about critical things.

I'm done with them. The only thing that's kept me around is that it's a huge pain in the ass moving our entire site. But their support has become so bad that it's now worth the hassle.

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