I have been with Hostway for over 5 years now. And they have consistently been getting worse each year. If your site has a fairly significant amount of traffic your users will experience delays of up to 30-60 seconds to get to your php pages. You can imagine where your traffic goes (that's right, bye bye), and that's what I'm going to do with Hostway. Their tech. support is slow to respond and often can't resolve the server problem, further they are reluctant to move you to a server that actually works. Further, they are ridiculously expensive. If they were $1/mo and I had little traffic, I would consider them, however they're not the choice if your business is at all dependent on the internet.