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Atrocious Company - Review posted on Nov 14, 2007 by Brian O'Connor
User email:
User web site: Submitted but not made public
Used the services of HostWay USA for: over 3 years
Date when last hosted by HostWay USA (as of Nov 14, 2007): Current customer
HostWay USA Web hosting Plan used: Platinum
Problems:
FTP Servers do not work,and they do not know how to fix them.
Support operators have been dramatically worse, in th e past year.
Unauthorized charges to the credit card on account.
Support wait times routinely over 1 hour on hold.


I am stuck with these peopel as they billed one year in advance, without authorization. I would have moved already. Make sure you want to deal with the headaches mentioned above, before you pay them a cent.

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