A disturbing pattern of poor business practices, poor customer service, poor credit or billing practices and general customer dissatisfaction has emerged at Hostway.

A Google search reveals a number of disgruntled Hostway customers.
According to former Hostway customer mongrelly, "HOSTWAY NOT ALL IT SEEMS", drickman says, "MISLEADING ADVERTISING", fourofour states, "I AM VERY DISPLEASED BY THE SERVICE (OR LACK THEREOF), almcc2 declares, "AGGRESSIVELY UNHELPFUL TECHNICAL SUPPORT", mzarozinski writes "CUSTOMER SERVICE IN THE TOILET", from tman269, "HOSTWAY IS KILLING MY BUSINESS", m0213 states, "HOSTWAY.COM CHEATED ME", tom b says, "A REAL PAIN, I WILL NEVER DO BUSINESS WITH HOSTWAY AGAIN", sharks13, declares, "U WILL FAIL WHEN U TREAT PEOPLE LIKE CRAP" and playerline.com warns, "STAY AWAY". According to the Better Business Bureau of Chicago, they processed a total of 43 complaints about this company in their last standard reporting period.

These 43 complaints do not include the much greater number of complaints unreported to the BBB like the 10 illustrated above.