Ratings, reviews, plans and features to help you find the right web hosting provider for your site.

HostGator.com

Hostgator.com, LLC has quickly grown from its humble beginnings in Boca Raton, Florida into one of the most respected names in the web hosting industry. We offer 24/7/365 phone support, 99.9% uptime, and have a 30 day money back guarantee.

Web Hosting Provider Web Site:

http://www.hostgator.com

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HostGator is one of the world's top 10 largest web hosting companies with more than 2,200,000 hosted domains. We have over 260 employees to provide you superior around the clock support. We are the perfect choice whether you are looking for business, personal, or even Fortune 500 hosting. Every web hosting plan comes with a 45 day money back guarantee, 99.9% uptime guarantee, and is fully guaranteed by the owner himself. If you ever have a problem with the regular support, just ask that your ticket be assigned to Brent and he will personally take the time to give you the VIP attention that you deserve.

[Read our editor's review of HostGator.com]

HostGator.com company information:

Country: United States, 23123 State rd 7 Suite 105Boca Raton, Fl 33428
Established: 2002
Sales phone: 1-866-964-2867
Sales e-mail:
Support phone: 1-561-353-1164
Support e-mail:

HostGator.com hosting servers location(s):

United States

HostGator.com web hosting plans listed at Best Host Ratings:

  • Hatchling
      $6.95 / month, Unlimited Space, Unlimited transfer
  • Baby
      $9.95 / month, Unlimited Space, Unlimited transfer
  • Swamp
      $14.95 / month, Unlimited Space, Unlimited transfer
  • Aluminum Reseller
      $24.95 / month, 24000 MB Space, 250.0 GB transfer
  • Basic Dedicated Server
      $174.00 / month, 80000 MB Space, 1500.0 GB transfer


Average Rating of HostGator.com


Overall rating

9.22/10

Customer support

6.09/10

Technical quality/Reliability

6.34/10

Cost/Value

7.17/10


Based on 89 user reviews and votes

HostGator.com average Uptime 99.950%

View Details Based on 4076 days of uptime monitoring of 5 web sites hosted with HostGator.com
Click here for complete reliability report

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HostGator.com reviews by users

Feb 06, 2013 Support is super slow! ( 6 / 10 ) review by Eric Caldwell
I have my own hosting company but, we run our support and billing system on Host...
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Jan 23, 2012 Still get billed after canceled account 1 1/2 years ago. ( 1 / 10 ) review by Anonymous
bought one of their share hosting plan back in June 2010. I canceled within 1 w...
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Dec 30, 2011 This is honestly best hosting provider! ( 10 / 10 ) review by Mahmoud Hassouna
I've been with HostGator for more than 5 years now. I hosted with them 4 or 5 si...
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Dec 01, 2011 Wonderful Host ( 10 / 10 ) review by Todd Foster
I honestly do not have one single complaint about hostgator. The service they ha...
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Jul 24, 2011 Good Service ( 10 / 10 ) review by Mike
I have been using HostGator for a while and the support is very good and site is...
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Jun 03, 2011 Very Reliable & Excellent Tech Support ( 10 / 10 ) review by Christopher E. Clayton
If you are looking for a dependable web host with excellent prices, superior tec...
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May 26, 2011 excellent customer support ( 10 / 10 ) review by Derek
I was with Infinology for 2 years. When my plan came close to expiring, I searc...
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Jul 31, 2010 Best so Far ( 9 / 10 ) review by Craig
I have used numerous hosting companies over the years but so far Host gator have...
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Apr 22, 2010 Great ( 10 / 10 ) review by Eclipse
Great one to go with...
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Apr 06, 2010 Best Web Hosting ( 10 / 10 ) review by Bayu Mukti
I like hostgator, I dont like hostmonster and bluehost.com . hosmonster and...
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Mar 10, 2010 Excellent ( 10 / 10 ) review by Mike
Never more than a minute or two wait for a live chat, and problems usually end u...
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Nov 23, 2009 Ok until you try to cancel ( 7 / 10 ) review by Jon
The service was ok, but in trying to cancel my service I was forced to send 4 em...
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Oct 07, 2009 Crappiest Service Ever ( 1 / 10 ) review by Gavin P
SO I called in and told the person that there was a problem with my phpMyAdmin a...
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Apr 03, 2009 There OK ( 5 / 10 ) review by Fred Smithers
They're ok..but I would not recommend them....
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Mar 16, 2009 Overselling on my server so it's goodbye ( 5 / 10 ) review by Stuart Thorburn
Everything was fine until recently and now it's 50/50 if I get on my sites or ge...
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Mar 14, 2009 Works for me ( 10 / 10 ) review by Dan Seiver
Easy to contact. Easy to set up. Easy to get tech support, who are helpful. Cost...
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Nov 30, 2008 Overall Good Hosting ( 10 / 10 ) review by Amy Geist
I believe that the hosting overall is good. However, their terms of service only...
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Jun 12, 2008 Awful ( 1 / 10 ) review by Cynthia
I signed up for HostGator two days ago and I haven't even been able to get my si...
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Apr 22, 2008 Believe this ( 1 / 10 ) review by RB
Signed up for domain and hosting and was charged. Ordered bus. cards and graphic...
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Mar 18, 2008 Horrible Tech Support ( 5 / 10 ) review by Chris Nichols
Uptime is about the only thing positive I can say about Hostgator. Twice I've u...
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Mar 16, 2008 Used to be good, terrible now ( 4 / 10 ) review by Bluecake
Support is really awful. They are not trained or skilled to deal with technical...
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Feb 26, 2008 It's the worst hosting ( 1 / 10 ) review by Arman
Yes it's the worst hosting I have ever seen. Their support don't work at all. Do...
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Feb 19, 2008 Setup fast with Shared SSL ( 9 / 10 ) review by Anonymous
Having unlimited domains adds tremendous value to the product. Some host provid...
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Feb 08, 2008 Excellent ( 10 / 10 ) review by Walter Victor
Earlier in the week, my site was the victim of an attack, causing others hosted...
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Feb 01, 2008 Good Service, Great Price ( 8 / 10 ) review by Michael Butcher
I was a little skeptical about using a hosting provider so... well, so cheap. I'...
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Dec 05, 2007 Up time good, but.... ( 4 / 10 ) review by Mitzi VanSant
Access is no problem, but the after sale support is very poor. I agree with oth...
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Oct 25, 2007 It used to run fast ( 1 / 10 ) review by Alan Kay
They where good when my site had no problems, but when problems arise the suppor...
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Sep 30, 2007 Host Gator Hosting Low Price, Low Support ( 5 / 10 ) review by Jerry Davis
I really liked HostGator's price, the only downfall is support is slow and iffy...
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Jul 05, 2007 Can't email to Yahoo addresses?? ( 4 / 10 ) review by Anonymous
I switched to these guys & have had nothing but issues ever since. I resell host...
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Jul 02, 2007 Worst webhost provider ( 10 / 10 ) review by alem melaku
I am really disappointed by their customer services. They are one of the worst w...
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May 21, 2007 Good support ( 10 / 10 ) review by Alex
I have used the online chat support and it is great. You do not need to wait at...
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Mar 20, 2007 Very good ( 0 / 10 ) review by Anonymous
Fast and painless setup, Fast, responsive support. Only once (out of about 10 qu...
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May 29, 2006 Reliable service! ( 10 / 10 ) review by Matt Jason
I'm using them to host my sites for more than 2 years and I'm impressed by the s...
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