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PRICES ARE RISING @ GODADDY! NO CUSTOMER SERVICE! NO REFUNDS
posted on Nov 24, 2008 by ANDYUser email:
Web site: Submitted but not made public
Used the services of GoDaddy for: over 3 years
Date when last hosted by GoDaddy (as of Nov 24, 2008): Current customer
GoDaddy Web Hosting Plan used: Windows
Customer support rating: 10
Webhost Technical quality rating: 10
GoDaddy Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I'VE BEEN WITH GODADDY FOR OVER 3 YEARS. I HAVE OVER 60 DOMAIN NAMES AND SEVERAL HOSTING ACCOUNTS. RECENTLY I WAS CHARGED OVER $175 FOR SERVICES I NEVER EVER RECEIVED. ACTUALLY FOR EXAMPLE A DOMAIN NAME I WAS INCLUDED THEY NEVER EVER SENT ME THE SERVICE UNTIL I COMPLAINED. BY THIS TIME I WANTED A REFUND FOR ONLY A FEW OF THE CHARGES TOTALING $65 AND IT WAS DENIED. THEY HAVE NO- I MEAN NO CUSTOMER SERVICE! HORRIBLE! I WAS THERE IN THE BEGINNING FOR THEIR LOW PRICES A DOMAIN USED TO BE 9.99 A DOMAIN, NOW THEY START AT 14.99-18.99. HOSTING HAS ALSO INCREASED. THE SUPPORT IS OK. HOWEVER, BILLING IS UNPROFESSIONAL AND UNACCEPTABLE. HOW CAN GODADDY.COM BE ONE OF THE TOP COMPANIES WHEN THEY TREAT A REGULAR CUSTOMER SO BADLY THAT HAS SPENT SO MUCH MONEY WITH THEM?