Reviews of GoDaddy
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GoDaddy.com takes the uncertainty out of hosting - and puts service, performance and value back in. No matter which hosting type or plan you choose, your site receives 24/7 maintenance and protection in our world-class data center.
GoDaddy web hosting plans listed at Best Host Ratings:
- Economy hosting plan
$3.16 / month, 500 MB Space, 25.0 GB transfer - Deluxe hosting plan Linux
$7.96 / month, 2000 MB Space, 100.0 GB transfer - Deluxe hosting plan Windows
$7.96 / month, 2000 MB Space, 100.0 GB transfer - Premium hosting plan Linux
$15.69 / month, 4000 MB Space, 200.0 GB transfer - Premium hosting plan Windows
$15.69 / month, 4000 MB Space, 200.0 GB transfer
GoDaddy average Uptime 99.966%
Based on 1105 days of uptime monitoring of 4 web sites hosted with GoDaddy
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ABSOLUTELY LIVID ABOUT GODADDY REGISTRAR POLICY
posted on Dec 23, 2007 by mike montagneUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: Hidden
Date when last hosted by GoDaddy (as of Dec 23, 2007): N/A
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I have used GoDaddy as a registrar practically since they appeared. I have recommended that all my clients own their own domain names, and that they register them with GoDaddy.
There isn't a lot that a domain registrar should be able to do wrong; and you really aren't getting much of anything from a registrar either.
But when things go awry, you find how damaging obstructive registrars can be.
It was the worst kinds of experiences with Network Solutions which compelled moving to GoDaddy, but I now have a case that just beats all for stubbornness, incompetence, and just plain outright, "I don't give a damn about you 'service.'"
As I always recommend that clients own their own domains, this does require that they maintain their account information. But we all know that data can be lost. Many clients using Windows for instance will maintain the emails they receive from a registrar as their means of retrieving account information.
But should a hard drive go down or a system be upgraded, how many "technicians" do you know who bring all their mail rules and data (records/mails) forward from the previous drive or system?
Very few.
So the next thing you know, just for upgrading a system or suffering destruction under a new Vista system... things which are not at all a client's fault, they lose their data.
Now, would you ever think they should never be able to restore access to their domain again?
Well, this appears to be the case at GoDaddy. I have about $1,500 worth of time trying to restore a customer's access to their GoDaddy account; and I have never seen such incompetence and beligerance anywhere.
I have literally hours on the phone with them over several days; I have been hung up on by support personnel twice -- who just couldn't handle being explained to yet again that the recourse they were recommending only led to the same dead end again and again for which the present call was made.
We have faxed business documents and ID. They have lost it; they have claimed that a former employee actually owns the account -- while their very own emails state quite the contrary, that my customer's business is the legal owner of the domain.
Their internet presence has been down now for days; and of course they have no email through their domain (which OF COURSE, WAS THEIR PRINCIPAL EMAIL).
This has been such a ridiculous fiasco I still can't believe it. I'm utterly outright flabergastedly astonished.
Oh, right... you might say, well it's my client's fault.
Well here's the deal: I had to move a mess of clients to a new server -- a different host. ALL OF THEM had lost their account access information.
Yep. "Just happens."
So, guess what?
ALL THE REST, were on Network Solutions; and their software allowed me as a technical contact to make the necessary DNS changes.
ONLY GODADDY is irresponsive; ONLY GODADDY CONTINUES TO OBSTRUCT MY CLIENT'S USE OF *****MY CLIENT'S***** DOMAIN!
Yep, I've written Bob Parsons already and the whole works. If the GoDaddy crew worked for me, they'd all be down the road already.
TWO PEOPLE HAVE BEEN FIGHTING THIS BATTLE FOR DAYS WITH THEM... AND WE'RE NOWHERE *YET*.
THIS IS PATHETIC. IT'S ABUSIVE. IT'S NEGLIGENT. IT'S JUST ABOUT IMPOSSIBLE EVEN TO BELIEVE.
AND IT'S A GOOD THING THEY'RE PLENTY FAR AWAY RIGHT NOW.
I DON'T GET PEEVED OFTEN; BUT MY BLOOD PRESSURE IS ABOUT 500,000 RIGHT NOW -- AND I DON'T EVEN SEE HOW I HAVE A SHOT AT GETTING THESE PEOPLE BACK THEIR DOMAIN.
NOT A SHOT.
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Affordable Hosting
posted on Oct 03, 2007 by The GoodhostUser email: Hidden
Web site: mrgoodhost.com
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Oct 03, 2007): Current customer
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 9
Webhost Technical quality rating: 9
GoDaddy Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
I have been using hosting services for almost 3 years now. I spent over a month trying to find a web host provider, tried 2 out - 1and1 and ixhosting. I ended up at Godaddy and really liked the convenience of their control panel and ease of use.
As I added more sites to my portfolio - I wanted to update to a bigger plan - I researched and ended up at Godaddy and got a Virtual Server - now I have a Dedicated Server and use Godaddy - but what I actually have is a reseller account with Wild West Domains so that I get a steeper discount since I own hundreds of domains.
I even tried Hostgator but because I ran a couple of scripts that caused the web server service to stop, but the service at Hostgator was awful. So, I stuck with Godaddy and will stay with them.
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Support is horrible
posted on Oct 02, 2007 by Michael KabotUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Oct 02, 2007): Current customer
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 7
GoDaddy Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 6
GoDaddy definately gives you bang for the buck. Pray you don't hit an issue though... there customer support is horrible.
I continually have email issues becuase you are forced to use their SMTP Relay Server - which inexplicably holds emails for hours and even drops them on occasion.
On these type issues you can never get anyone useful on the phone. Their real experts are 2nd level and only answer email. Given the average response time to an email is 10+ hours it takes DAYS to weed out a complicated issue via email with them.
If you have a serious business, I would not recommend them.
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they suck
posted on Sep 18, 2007 by HiddenUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: less than a month
Date when last hosted by GoDaddy (as of Sep 18, 2007): Hidden
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 10
I just wanted to register my domain name but decided to go with another website host. Go-daddy's advertisements are on my page and I cannot get it off. I registered my new host server 2 days ago and the damn 'godaddy' advertisments are STILL there.
I called there-(of course the loser company doesn't have an 800 number and it's really hard to find the email link to email them about the problem) the people working there have NO clue as to what they're doing. I would not recommend this company to ANYONE. Do your research!
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Godaddy OK for domains, poor for hosting
posted on Aug 14, 2007 by rob relutUser email:
Web site: n/a
Used the services of GoDaddy for: over 3 years
Date when last hosted by GoDaddy (as of Aug 14, 2007): Less than 3 months ago
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 3
godaddy does a competent job with domain registration and holding.
however, their windows hosting is poor and technical assistance, while friendly, is incompetent.
specifically, i recently had an asp.net 2.0 app refuse to compile on their iis server. it complained of being unable to find a resource and threw an exception.
after some experiments, i came to the conclusion the godaddy messed something up. to verify this, i successfully ran the very same sources on lunar pages and easy cgi hosts, as well as my visual studion local host.
after pointing this out to godaddy, they still gave me their stock answer: it's your fault.
godaddy must have some competent techies somewhere, but i've never talked to one of them.
anyway, i'm out of there. my new site is a commercial site and i can't afford to deal with that kind of nonsense.
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they suck
posted on Jul 11, 2007 by lindaUser email: Hidden
Web site: www.myownsite.com
Used the services of GoDaddy for: 3 months - 1 year
Date when last hosted by GoDaddy (as of Jul 11, 2007): Less than 3 months ago
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
GoDaddy Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
I started with the small plan... then later upgraded to dedicated hosting; hoping that if I paid more I would get better service. Do not waste your time contacting them. None of them know anything! I do not think that any of their techs understand anything that is going on. If you read any good reviews about godaddy it is their own sales personnel who are writing the review.
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so far so good
posted on Mar 23, 2007 by AnonymousUser email: n/a
Web site: n/a
Used the services of GoDaddy for: over 3 years
Date when last hosted by GoDaddy (as of Mar 23, 2007): Current customer
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 9
Webhost Technical quality rating: 9
GoDaddy Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Nice customer service. Good price. easier to use the builder. Only negative: can't upload large files.
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Beaware of Godaddy!!
posted on Mar 19, 2007 by Alper KaanUser email:
Web site: www.gnoxis.com
Used the services of GoDaddy for: less than a month
Date when last hosted by GoDaddy (as of Mar 19, 2007): Hidden
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 10
GoDaddy Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Never ever search for a domain in godaddy. They buy before you do, right after your search. You search in the morning u say ill buy in the evening u come home and you see its registered by Godaddy in reg. info.
Also they charge creditcard for stupid expenses, renewing memberships etc.. look carefully to godaddy expensess in credit cart bills..
Godaddy is totaly fraud. Support? There is no support in godaddy, once i got a reply from the support i was suprised cuz they generally dont reply for days. Anyway with these support personals skills you only can play minesweeper!!
Dont even think to buy hosting etc.. and
!!!DONT SEARCH DOMAIN IN GODADDY!!!
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Go Daddy will sell your information everywhere it can.
posted on Mar 19, 2007 by JefferyUser email: Hidden
Web site: http://www.meandmybadself.com
Used the services of GoDaddy for: 1 year - 3 years
Date when last hosted by GoDaddy (as of Mar 19, 2007): N/A
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 6
GoDaddy Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
I registered a domain + hosted w/ GoDaddy after seeing their advertisements last year at the Super Bowl.
I used a fake business name for the fun of it, and began receiving credit card applications and phone calls from marketers.
Recently, I've received autodial phone calls, and the people behind the campaigns said they used http://expressemailmarketing.com/, which points to --- you guessed it --- http://www.godaddy.com
Anyways, before you set up shop w/ GoDaddy, ask yourself if your privacy is worth the cheap domain names.
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Godaddy, erratic hosting
posted on Mar 11, 2007 by George SargentUser email: Hidden
Web site: Hidden
Used the services of GoDaddy for: 3 months - 1 year
Date when last hosted by GoDaddy (as of Mar 11, 2007): Current customer
GoDaddy Web Hosting Plan used: Hidden
Customer support rating: 4
Webhost Technical quality rating: 4
GoDaddy Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: n/a
90% of the time the hosting and email works great. I host 17 domains there. Lately it seems that they're having issues. Can't connect via FTP, sites don't load. Can't access email either by pop or web. Godaddy needs to spend more money on uprades and less on Superbowl commercials!
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