Arvixe, LLC




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Arvixe, LLC Reviews

Arvixe, LLC : Arvixe, LLC Reviews : Shocking Support


Mar 11, 2008 by Nafiz Chowdhury (Hidden)
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My emails are now down for 2 days and I have no way of contacting them. I tried their online chat support after waiting for 3 minutes It asks youto submit a ticket. I called their number and an automated answering service takes over giving the illution there is some one there and are extremely busy. You leave a message and no one email OR returns your call.

I have a business to run i have no time to have my email server down. this is absolute BULL

Comments 2 >>

yaelmiller Said,
Mar 29, 2008 @ 20:00

I have the same problem searching the web to find something on this. we got them on Friday finally - they said someone maliciously took down their server and they had to back up all data from a backup server. So, what's taking so long? At least send a mass statement to all the customers telling them it's still not back in service, apologize or something. They will not be in business for long after this fiasco. I am still email and website-less. What gives?
Seth Said,
Oct 25, 2008 @ 03:59

If your business is that critical surely you have a sensible hosting strategy? It's not clear from your raving.

Here's a thought

+ round robin DNS
+ multiple webhosts
+ backup MX

Arvixe can help you setup all but the alternate hosting provider plan. Don't complain when your lack of a plan fails you.
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