A Small Orange Reviews
A Small Orange : A Small Orange Reviews : a small orange sucks
Jun 21, 2007 by Hidden (Hidden)
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to this review here Alright this is going to sound so bad, you might not even believe it, but this is exactly what happened. After seeing all these good reviews everywhere for A Small Orange, I figured they must be a good and reliable host. Boy was I wrong.
I signed up for their services and received an automatic email saying they received my order, and it would be processed in 24 hours. Four days go by and I get nothing. So I email them asking them what happened and they said, (quoting from my email proof that I saved in case I needed it for legal purposes) “No, the order didn't process. You'll have to go through the sign-up process again.”
So I signed up for the second time and got another automatic message saying my order would be processed within 24 hours. Guess what? Three days later and again, no word from them!
I emailed them telling them I was canceling my order after they failed twice to process it, and was considering looking into them for possible fraud. Funny thing happened, almost as soon as I emailed them canceling my order, I got billed by them!
Next day (today) I logged into my card account and breathed a sigh of relief as the charge was gone. They said, “The account was marked fraud and both transactions voided.”
I’m taking the time to put this out there because I think people should have a fair perspective from both sides. ASO has a small cult-like following similar to Macintosh so I doubt this will do very much, but people should know about my experience with them. Good luck on your web host search.