1 and 1 Internet
The world's largest web host by known servers
Average Rating of 1 and 1 Internet
Overall rating
3.97/10
Customer support
3.55/10
Technical quality/Reliability
3.89/10
Cost/Value
5.19/10
Based on 200 user reviews and votes
Choosing a reliable web host is important. 1&1 is both the world’s biggest web host, and the fastest growing. Our global community is 7.07 million customer contracts strong. We are financially stable, profitable, and will be securing your website for many years to come.
1 and 1 Internet company information:
Country: United States, 701 Lee Road
Suite 300
Chesterbrook, PA 19087 Established: 1988 Sales phone: 877-GO-1AND1 Sales e-mail: Support phone: 877-GO-1AND1 Support e-mail:
1 and 1 Internet hosting servers location(s):
United States, Germany, United Kingdom
1 and 1 Internet web hosting plans listed at Best Host Ratings:
- Home Package
$4.99 / month, 1000 MB Space, 25.0 GB transfer
- Windows Home Package
$6.99 / month, 1000 MB Space, 25.0 GB transfer
- Business Package
$9.99 / month, 2000 MB Space, 50.0 GB transfer
- Windows Business Package
$12.99 / month, 2000 MB Space, 50.0 GB transfer
- Developer Package
$19.99 / month, 4000 MB Space, 100.0 GB transfer
- Windows Developer Package
$24.99 / month, 4000 MB Space, 100.0 GB transfer
1 and 1 Internet average Uptime 99.773%
 Based on 1017 days of uptime monitoring of 2 web sites hosted with 1 and 1 Internet
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1 and 1 Internet reviews by users
- Oct 09, 2008
1and1 Will Burn You ( 1
/ 10 ) review by James
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- We had our domain name registered with 1and1. We transferred our domain over to...
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- Sep 26, 2008
TERRIBLE WEB HOSTING COMPANY ( 1
/ 10 ) review by David
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- 1and1.com web hosting company is one of the worst web hosting company's I've eve...
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- Sep 23, 2008
Absolutely Horrible ( 1
/ 10 ) review by Tanaka
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- I have their business package and their hosting is absolutely HORRIBLE. It goes...
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- Aug 31, 2008
Very Challenging with Drupal Install ( 4
/ 10 ) review by Kris
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- 1and1 caused me many headaches trying to get a Drupal install up and running. I...
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- Jul 30, 2008
Avoid that service it is horrible ( 1
/ 10 ) review by Carlos
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- This is the worst hosting service. I had an account with them and it is the wors...
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- May 24, 2008
1&1 = NONE & NONE ( 1
/ 10 ) review by Ed
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- Unfortunately they got too big and lost the essence of their business. My sites...
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- May 21, 2008
Filed complaint with BBB ( 1
/ 10 ) review by Steven T.
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- I have been a customer for 2 plus years with 1and1 hosting 5 of my sites. In tha...
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- May 20, 2008
Customer/Tech support is a joke ( 4
/ 10 ) review by Ed
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- We have been using it for 3 years and one day site is not accessible. We call su...
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- May 19, 2008
Absolutely HORRIBLE ( 1
/ 10 ) review by Jason
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- Never go with 1and1
ABSOLUTELY HORRIBLE!!!!!!
Sites go down twice a week...
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- Apr 19, 2008
Misleading Advertising ( 1
/ 10 ) review by Danny
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- 1&1 is a terrible, terrible web host. I chose them becuase I saw many ads for th...
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- Mar 24, 2008
Worst Host by Far ( 1
/ 10 ) review by Terry Trippany
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- These guys couldn't manage a server to save their lives. Their technical support...
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- Mar 20, 2008
Terrible ( 2
/ 10 ) review by Anonymous
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- slow, bad support...
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- Mar 17, 2008
1and1.com Customer service the worst i have seen in my life ( 1
/ 10 ) review by Rafi Michael
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- this co mpany is the sirst online i have use with my many sites many company an...
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- Mar 15, 2008
1and1 Outage - domain not reachable ( 5
/ 10 ) review by Dirk
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- This is going on for several hours now. I can't reach the site and more worse I...
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- Feb 15, 2008
OMG, Worst ever. Make me wanna jump off of cliff. ( 1
/ 10 ) review by Mr. L. D. Bradley
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- THANK GOD I'm not the only one. Sorry. These people make you want to...Never min...
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- Feb 13, 2008
Worst web host...period! ( 1
/ 10 ) review by Kelli
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- Yes, 1 and 1 Internet is the worst hosting company on the web. As an investigati...
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- Feb 12, 2008
Avoid! ( 2
/ 10 ) review by freenah
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- Pricing on 1and1.co.uk is quite good but I cannot begin to tell you how many pro...
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- Feb 12, 2008
Worst hosting available ( 1
/ 10 ) review by Kelli Jack
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- Currently being investigated by the Pennsylvania Attorney General's office after...
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- Feb 05, 2008
You get (or don't) what you paid for. ( 1
/ 10 ) review by Malaka
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- Cheap. That is the keyword.
However, it applies to their business practices,...
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- Jan 07, 2008
1and1 Cheap - And for Good reason - NO SUPPORT ( 1
/ 10 ) review by Scott Lyle
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- This is a warning to anyone considering using 1and1 for dedicated server hosting...
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- Jan 05, 2008
This company is trouble ( 1
/ 10 ) review by Vladimir
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- I agree with the previous revocation. If 1and1 could not withdraw money - you fi...
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- Dec 04, 2007
Best Hoster Ever ( 10
/ 10 ) review by Anonymous
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- Not sure what all those complaints are about. After going through a bunch of bad...
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- Oct 04, 2007
Not Ready for Business ( 1
/ 10 ) review by Jack Elcik
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- Don't use them for Moodle if you value your time or money. I tried for a 5 hour...
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- Oct 01, 2007
1and1 sucks! ( 1
/ 10 ) review by Brian
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- As if the other reviews on the site state that 1and1 does indeed suck, here is m...
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- Sep 21, 2007
Host from HELL! ( 1
/ 10 ) review by robert
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- If you want to make the BIGGEST mistake of your life, sign up to 1and1. DO NOT G...
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- Sep 09, 2007
1and1 IS HORRIBLE! ( 1
/ 10 ) review by chris watson
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- I have only had them for 1 1/2 months and I have had nothing but problems with t...
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- Sep 08, 2007
It's okay ( 7
/ 10 ) review by ObscureProtection
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- For the price I paid (which I got on sale), the service wasn't too bad. Nice lay...
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- Aug 16, 2007
Service? What service? ( 1
/ 10 ) review by JB
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- I was originally drawn to this firm by their recommendation from a respected fri...
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- Jul 30, 2007
Great Webhosting Company ( 9
/ 10 ) review by Anonymous
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- This company is a great hosting company. I have had experience with multiple hos...
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- Jun 29, 2007
Great Hosting Company ( 10
/ 10 ) review by Anonymous
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- I am with 1and1 for over a year. I cannot understand all those complaints? The s...
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- Jun 26, 2007
No significant problems with 1and1 ( 9
/ 10 ) review by Mark Harris
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- I have a personal-use, low-volume site mainly used for experimenting with variou...
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- Apr 11, 2007
dissapointed lately ( 3
/ 10 ) review by K Mullins
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- I have been with 1and1 for a while now, and have recommended them to a lot of pe...
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- Apr 02, 2007
Cheats and thieves ( 1
/ 10 ) review by Ed Antczak
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- Cancellation was ignored, no customer service help in 9 attempts. They kept tel...
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- Mar 13, 2007
Will be taking the site out ( 1
/ 10 ) review by Renia
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- For a global company 1and1 is not very professional. They have lost all our file...
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- Mar 11, 2007
1&1 took my money ( 0
/ 10 ) review by Joseph
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- I don't know how, but 1&1 tells me that I upgraded to a webbuilder plus plan. Af...
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- Mar 09, 2007
1and1 has been good to me ( 0
/ 10 ) review by John Levy
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- I have been a user and recommender of 1and1 for quite a number of years now. I h...
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- Mar 05, 2007
the WORST webhosting ( 1
/ 10 ) review by Mike
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- I was their customer for almost a year and I decided to cancel my account due to...
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- Mar 03, 2007
Don't use 1and1 hosting! ( 1
/ 10 ) review by greg
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- 1And1 has lost us as a customer!
We suffered our second major outage this year...
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- Mar 02, 2007
Dont get 1@1 ( 3
/ 10 ) review by Dabny lotter
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- Poor Service...
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- Feb 28, 2007
Serious Downtime ( 5
/ 10 ) review by Disappointed Professional
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- On several occasions this company broke my web hosting by doing stupid things li...
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- Feb 28, 2007
RUINS YOUR BUSINESS! ( 0
/ 10 ) review by Marcus Edvall
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- A complete disaster from day 1. Just to name a few of the problems:
1. A fail...
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- Feb 26, 2007
Avoid 1&1 ( 0
/ 10 ) review by Jason Haywood
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- In a nutshell - they are the worst company I have ever dealt with. They have the...
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- Feb 25, 2007
1and1 and Disgruntled ( 1
/ 10 ) review by Fern Dumas
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- 1and1 Internet took 173 of my domains off the Internet at their sole discretion....
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- Jan 15, 2007
Ok support, Great value ( 9
/ 10 ) review by John D.
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- I've had their inexpensive Home Linux package for about 2 years now. I've seen a...
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- Jan 08, 2007
bad service ( 3
/ 10 ) review by david
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- i don't believe the technical staff overseas have any idea what even the topic o...
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- Jan 05, 2007
Not reliable ( 5
/ 10 ) review by Anonymous
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- In the few months that I have had this site up, they have lost their server twic...
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- Nov 27, 2006
Poor Customer Service ( 1
/ 10 ) review by T. Lafayette
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- I have been a customer of 1and1.com for at least 2 years. i currently have regis...
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- Nov 23, 2006
SQL down for aweek ( 3
/ 10 ) review by robert
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- Don't use this company. I have a developer plan and my SQL database has been do...
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- Nov 21, 2006
avoid 1 and 1 ( 1
/ 10 ) review by Erica
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- Slow and inconsistent web building--not worth the cheap price. I was charged fo...
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- Nov 20, 2006
STAY AWAY! ( 1
/ 10 ) review by James
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- I had read some good reviews of this company and as a small time hosting provide...
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- Nov 13, 2006
Dishonest Practices ( 1
/ 10 ) review by mark wales
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- This company has many issues and the worst is when you try and move away. We fou...
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- Oct 26, 2006
Remember Due diligence ( 10
/ 10 ) review by Chris
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- I love 1and1! I found them on a referrel because they offered a 3 year preview p...
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- Oct 18, 2006
Awesome Host ( 0
/ 10 ) review by Eric
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- Despite what everyone says 1and1 is great. 1and1 actually means 99.99% uptime. M...
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- Oct 15, 2006
Love it ( 10
/ 10 ) review by Kyle Farris
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- So far, I have had no problems other than a few slow momments at peek times. I d...
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- Sep 20, 2006
1and1 are great ( 10
/ 10 ) review by Ed
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- I've got a 1and1 'professional' hosting package and it's superb. Their comprehen...
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- Sep 10, 2006
WORST Host EVER ( 1
/ 10 ) review by Dustin Perritt
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- I recently tried 1and1.com after hearing some mixed reviews. I have used Hostway...
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- Sep 08, 2006
1and1 is horrible!! ( 1
/ 10 ) review by angry customer
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- I went with several web hosting companies before finally settling on Banana Host...
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- Sep 01, 2006
What a disaster, do I need this stress? ( 1
/ 10 ) review by Steve
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- I don't know why I fool myself. Over quite a few years this dreadful company has...
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- Aug 29, 2006
The worst domain registrar ever... ( 1
/ 10 ) review by J Wilson
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- Prebilled for a domain a month ahead of renewal time, when I told them I was goi...
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- Aug 28, 2006
Beware of illegal charges ( 1
/ 10 ) review by Patrick
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- This company likes to tack on illegal charges to your credit card beyond that wh...
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- Jun 10, 2006
Stay away ( 1
/ 10 ) review by Alex Halavais
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- I can't imagine how this company manages to stay in business. They billed me for...
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- May 30, 2006
Friendly but no tech support ( 5
/ 10 ) review by Bruno Vincent
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- Friendly staff on the phone but no live chat and non existent tech support......
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- Apr 25, 2006
Untitled ( 6
/ 10 ) review by Ray
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- no problems with web site.
Their email was practically useless when I signed...
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- Feb 15, 2006
Have no problems for more than a year ( 9
/ 10 ) review by Sergey Kuznetsov
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- I am using them for more then a year. I am renting two dedicated Linux servers f...
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- Feb 13, 2006
Terrible ( 5
/ 10 ) review by Guillermo Vilas
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- MS Developer pack? Not at all, you don't have access of the .NET at all. 24 hrs...
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- Jan 31, 2006
Worst web host ever ( 1
/ 10 ) review by Greg Wittmeyer
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- Tech support has been farmed out to clueless Indians. Took them 3 weeks to set...
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- Jan 28, 2006
Slow Email ( 3
/ 10 ) review by ymcp
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- For the last few months I have noticed that their email service has been running...
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- Jan 25, 2006
1&1 Internet Group Legal Challenge ( 4
/ 10 ) review by Chris
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- Hi all,
We are an growing band of disgruntled ex-1&1 Internet customers in t...
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- Jan 24, 2006
Terrible Uptime ( 2
/ 10 ) review by Stuart King
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- I read a lot of reviews about 1and1's great uptime...I don't get it! That is NO...
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- Jan 22, 2006
very good ( 9
/ 10 ) review by ab
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- I have not ever had an issue technical or billing. They are much more simple to...
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- Jan 06, 2006
Slow e-mail, support a joke ( 4
/ 10 ) review by Garrick
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- I tried the professional evaluation version, and had built up some loyalty towar...
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- Dec 09, 2005
Good & Reliable ( 9
/ 10 ) review by Anonymous
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- I dunno what the people below me are talking about but I have been using 1and1 f...
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