1 and 1 Internet Reviews
1 and 1 Internet : 1 and 1 Internet Reviews : 1and1 has been good to me
Mar 09, 2007 by John Levy ()
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to this review here I have been a user and recommender of 1and1 for quite a number of years now. I have set up clients with Business hosting plans and never have I had a complaint. I have found their service to be reasonable although they have moved their response system overseas unless you bump to level 2. I have never had problems with down time for email servers and any problems I have ever had with my or my client's web sites has been do to faulty code on my part.
It seems to me that all anyone here wants to do is to lodge a complaint. 1and1 is hosting hundreds of thousands of domains if not millions and there are 89 reviews here. The people like me who have experienced great service from 1and1 don't come in and complain.
Price/value can't be beat. Service is good to excellent and my overall experience has been very positive.
Comments 1 >>
Brent Said,
Or, if some or all of these complaints are actually the clients', 1&1 should be perfectly capable of responding with rationale for why each client received the treatment that he/she is complaining about.
Sep 17, 2007 @ 16:20
I'm a firm believer that if a company lets ANY client be treated unfairly, no matter how many happy clients they have, then that company doesn't deserve to be in business. If 1&1 simply wasn't capable of knowing about these people's bad experiences, then that would be one thing, but if I can find and read these 89 complaints with a simple google search, then 1&1 can hire one person to sit at a computer all day and search the web for people with 1&1 issues so that their issues can be addressed. Or, if some or all of these complaints are actually the clients', 1&1 should be perfectly capable of responding with rationale for why each client received the treatment that he/she is complaining about.