1 and 1 Internet Reviews
1 and 1 Internet : 1 and 1 Internet Reviews : Dishonest Practices
Nov 13, 2006 by mark wales ()
Webhost can reply
to this review here This company has many issues and the worst is when you try and move away. We found that although we followed all their instructions they failed to release the domains on transfer, then allowed them to expire without notification (going into redemption), then refused to help unless we paid them a fee and restarted another account with them.
Nice game of hostage. Buyer beware - don't trust this company with the domain registration they'll make you pay for it in every way possible.
We are formally complaining to the better business bureau - we suggest all other people who have been abused in this way do the same.
Mark
Comments 1 >>
Pixles Inc. Said,
that 1and 1 is unsatisfactory and more.
Feb 25, 2007 @ 07:55
We had to cancel our credit card , and with the help of Internic and The Federal Trade Comission and The attorney Generals Office in Pennsylvania , we finally got them off our back and they canceled one of our accounts which they were going to send us into collection for. We canceled it immediately in the first 24 hours, however 1and 1 claimed the 90 day money back did not apply as we were under a year contract, and they did not say anything about the 100 percent customer satisfaction. They proceeded , taking off 173 of my domains from another account right off the Internet and locking it. The matter is still being investigated. Read their 15 page T&C and read The Better Business Bureau Report. That should suffice in convincing youthat 1and 1 is unsatisfactory and more.