These guys couldn't manage a server to save their lives. Their technical support is a lie, 24 server support is non-existent even though it is in my contract, they do upgrades without understanding the ramifications, and the noc is simply subpar.
I have been with 1and1 for almost 3 years and never had issues until about 1 month ago. They don't even have monitors to notify them when a box goes off line. Managed? Hardly.
1and1 doesn't even respond to half my e-mails even though I pay big dollars to be on their crappy platform. I'd be better off with a Tandy 1000.
Looking for reliability and quality service? DEFINATELY LOOK ELSEWHERE!
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