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You are replying to the following user review:
Ok support, Great value
posted on Jan 15, 2007 by John D.User email:
Web site: Submitted but not made public
Used the services of 1 and 1 Internet for: 1 year - 3 years
Date when last hosted by 1 and 1 Internet (as of Jan 15, 2007): Current customer
1 and 1 Internet Web Hosting Plan used: Home Linux
Customer support rating: 8
Webhost Technical quality rating: 10
1 and 1 Internet Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
I've had their inexpensive Home Linux package for about 2 years now. I've seen a good number of negative user reviews on 1and1, but I cannot relate to their complaints.
tech support: Their English isn't the best, but they generally know what they are talking about.
My website was recently hacked (do to my own lack of PHP knowledge). I knew that my 1and1 package was advertised as having a daily backup, but I was skeptical. I called their tech support, and within a day I had a 48-hour-old backup restored to my FTP account.
1and1 has great package features and pricing. At very rare times their mail servers have issues, but 99.9% of the time everything's great with them. FTP and web downloads from my site are very fast (I'm using a cable modem at 10mbps download speed). I would definately reccomend them.