1 and 1 Internet Review Reply
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You are replying to the following user review:
1and1 are great
posted on Sep 20, 2006 by EdUser email:
Web site: Submitted but not made public
Used the services of 1 and 1 Internet for: 3 months - 1 year
Date when last hosted by 1 and 1 Internet (as of Sep 20, 2006): Current customer
1 and 1 Internet Web Hosting Plan used: Professional
Customer support rating: 9
Webhost Technical quality rating: 9
1 and 1 Internet Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I've got a 1and1 'professional' hosting package and it's superb. Their comprehensive automated back-end system works perfectly. I rarely need to contact them directly but when I do they are always very quick to answer the phone and extremely good at resolving complex issues.
I notice many of the reviews complaining that 1and1 technical services staff are often "Foreign, often Indian". Er, so what? Are people more interested in dumb racial stereotyping and backward thinking than getting a job done efficiently?
Also, everyone I see giving negative reviews here has hidden the type of package they use, and many have said how cheap their new package was, so we can assume they've paid very little for a rudimentary package, yet get upset when they don't recieve high-end technical service! Put your hand in your pocket and pay for it.
I've been a web developer for nine years so I do know a bit about it. Once I used to opt only for small hosting companies that I could contact diretly, 1and1 have been so good I changed my policy. I think they're great.