I had great expectations for this company. Unfortunately, my site crashed on a frequent basis and the support staff really let me down. One of the consistent errors I saw on my site was an "RPC Error," which is an error that occurs within the operating system - out of my control. (I was on a shared account). Support emails to the staff would go unnoticed for two or three days at a time. It was very frustrating. When I left the company at the end of the year, my troubles weren't over. I had to contact them several times because I was having problems with my domain name. Recently it expired and I had to renew it. When I emailed them asking for assistance, they completely ignored me. They're now using a SPAM control system for incoming email, which means that when you send them an email you get an automatic response. Within this response you're provided a link and a special code (embedded in an image). When you click the link and enter the code the system recognizes you as a "real person," and not a SPAMMER sending out unsolicited email. Unfortunately the system is broken. When I entered the code they supplied I was sent back to the originating page. I was stuck in a loop. I tried several email addresses and nothing worked. NONE of my email reached their staff because their system wasn't working. In desperation I emailed their sales staff and I still haven't received a response, weeks later. Thankfully I was able to renew my domain after I found an old email in my outbox from the year before. The biggest problem with this company is their response time to technical problems. Hopefully, they've worked out the kinks in their servers and you won't see "RPC Errors." If they've continued to maintain their lackluster customer support, then I can only advise you stay far away from them. Just remember that you get what you pay for. Affordability does not necessarily mean good service.